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Case Studies
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Innovation in practice

Explore how leading companies have transformed operations,
products and customer experiences with our services
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Case Studies
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Real-world impact, Proven by our customers

From process automation to AI-enhanced platforms, our work spans industries
and use cases—but always starts with one goal: delivering tangible,
measurable outcomes through smart use of AI.
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AI in Action
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Sentiment Analysis for Dealerships

A leading automotive service platform sought to improve customer experience by proactively identifying and addressing negative user interactions across its dealership network. The objective was clear: enable real-time intervention to protect customer satisfaction and drive operational responsiveness.
Involved identifying key user scenarios, aligning on data sources, and selecting an accurate sentiment analysis approach to avoid false alerts and maintain user trust.
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Technologies

AWS, Java, Python, BERT-RoBERTa, OpenAI

Project Lenght

6 weeks

Team

3 developers
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AI in Action
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Refining Customer Messaging with AI

A leading automotive service platform needed to professionalize its customer communication across dealerships. Their goal: streamline advisor messages while ensuring clarity, tone, and professionalism at scale.
Dealership advisors often sent quick messages that lacked clarity or professionalism. The challenge was to provide an efficient way to improve tone and accuracy without slowing down communication.
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Technologies

Java, Python, Angular, Figma, OpenAI, Mistral

Project Lenght

3 weeks

Team

2 backend devs, 1 frontend dev, 1 UX/UI designer
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AI in Action
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SmartReplies for Advisor Efficiency

A major automotive platform needed to help service advisors respond faster and more consistently. The goal: reduce typing effort and improve the user experience without losing personalization.
Advisors needed to respond rapidly to recurring questions, but manual typing slowed efficiency and increased inconsistencies. A tool was required to accelerate replies without losing clarity.
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Technologies

Java, Google Assist Agent, Smart Reply, OpenAI, Mistral

Project Lenght

6 weeks

Team

2 backend devs, 1 frontend dev, 1 UX/UI designer
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AI in Action
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Transforming Property Management with AI

A property management platform required an all‑in‑one solution to attract and retain residents, unify communication channels, and improve its online reputation. The objective was to consolidate fragmented tools into a single AI‑driven CRM.
Multiple disconnected products created inefficiencies in communication, data management, and lead tracking. The challenge was to unify the system into a seamless experience for both residents and managers.
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Technologies

AWS, Heroku, Docker, Node.js, MongoDB, Angular, LUIS.ai, OpenAI

Project Lenght

Ongoing since March 2022

Team

1 PM, 1 architect, 1 tech lead, 7 backend devs, 2 frontend devs, 1 QA
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AI in Action
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Automating Service Appointments with Voice & Chat AI

A leading automotive group needed to simplify how customers scheduled service appointments. The objective: reduce friction, increase booking rates, and allow staff to focus on higher-value tasks.
Customers faced long wait times when booking services manually. The challenge was to build a real‑time, multilingual voice and chat system that could handle scheduling seamlessly and reliably.
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Technologies

AWS, React, Node.js, Python, MongoDB, Whisper, Twilio, OpenAI, Mistral, LLaMA

Project Lenght

Ongoing since October 2023

Team

1 PM, 2 AI specialists, 3 backend devs, 2 frontend devs, 1 UX/UI designer, 1 QA
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Trusted Growth
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Proven scale, Real numbers

Want to know what our clients said? Click below!
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Impact that speaks for itself
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What working with us
actually feels like

Real stories from product and engineering leaders
we’ve partnered with—measurable outcomes.
“Kenility's communication has been consistent and accommodating to our needs.
Fernando
CTO, Flexio
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“Kenility showed up as a true partner instead of an executor.
Joanna Leung
Founder & CEO, Storylands
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“I always enjoy our conversations, and I'm constantly impressed with the quality of their solutions.
Joshua Carter
Director of Product, Respage
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“They always find a workaround to any roadblock. I appreciate that very much, seeing as I already have much on my plate.
Roman Gonzalez
Founder, Gardenio
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“Their developers are so engaged with us, and their company culture is amazing.
Douglas Chrystall
CTO, Communications Software Company
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“The impact has been great, and this is an ongoing collaboration, so we have more projects to come.
Carlos
Co-Founder, Benchmark Labs
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“They always put the client’s needs before their own.
Guillermo Teibo
CIO, Alster Legal
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Ready to move
from idea to execution?

Let’s explore how we can help you build smarter and move faster
—with AI that works. Book a 30-minute strategy call!
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