About us:
As a Technical Project Manager at Kenility, you’ll join a tight-knit family of creative developers, engineers, and designers who strive to develop and deliver the highest quality products into the market.
Technical Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- 3+ years of experience working as a Project Manager, Implementation Lead, or in a similar role supporting integration or implementation initiatives, preferably within SaaS, HR technology, health technology, or related environments.
- Practical understanding of Single Sign-On (SSO) concepts and protocols, including SAML, OAuth, and both Identity Provider (IdP)-initiated and Service Provider (SP)-initiated authentication flows.
- Ability to review technical file specifications and perform validation of structured and flat-file formats such as CSV, TXT, and JSON.
- Strong experience working with JIRA or comparable ticketing platforms, including documenting issues thoroughly and preparing detailed technical escalations.
- Familiarity with secure file transfer solutions such as SFTP or Managed File Transfer (MFT), as well as monitoring or logging platforms such as Azure Application Insights, is considered a plus.
- Previous exposure to benefits, HR technology, wellbeing, or related industries is desirable.
- Experience documenting operational procedures, maintaining SOPs, or contributing to knowledge bases is considered an advantage.
- Minimum Upper Intermediate English (B2) or Proficient (C1).
Tasks and Responsibilities:
- Manage and prioritize incoming file integration, data feed, and SSO-related issues through JIRA, ServiceNow, or similar platforms, ensuring cases are monitored through resolution and appropriately escalated to engineering teams with complete supporting information.
- Collaborate with client and partner IT teams to coordinate file adjustments, delivery timelines, and testing windows associated with SSO implementations.
- Oversee reporting schedules and ensure incentive-related files complete the required validation process prior to delivery.
- Coordinate the configuration and rollout of SSO integrations using SAML and OAuth, executing functional validation based on established test cases.
- Collect and document requirements for new incentive-related requests while monitoring their progress through implementation and final delivery.
- Maintain accurate and current file specifications, standard operating procedures, and system configuration documentation.
- Perform established quality assurance checks before configuration or integration changes are promoted to production environments.
Soft Skills:
- Responsibility
- Proactivity
- Flexibility
- Great communication skills
