About Us:
As a Senior QA Automation Engineer at Kenility, you’ll join a tight-knit family of creative developers, engineers, and designers who strive to develop and deliver the highest quality products into the market.
Technical Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience in Quality Assurance, with a strong focus on automation and integration testing.
- Experience validating Salesforce ecosystems (Sales Cloud, Service Cloud, and Commerce Cloud) and/or Oracle Cloud integrations.
- Strong understanding of eCommerce customer journeys, including browsing, checkout, payment processing, fulfillment, and subscription-based services.
- Hands-on experience testing APIs and validating integrations between Salesforce, eCommerce platforms, and Oracle systems.
- Proficiency with automation frameworks and testing tools such as Playwright, Cucumber, TestCafe, or similar solutions.
- Experience working with test management and defect tracking platforms, including Jira, TestRail, Zephyr, or HP ALM.
- Solid knowledge of software development lifecycles and testing methodologies, including SIT, UAT, regression, and end-to-end testing.
- Ability to validate data integrity, APIs, integrations, and scheduled processes across multiple systems.
- Experience assessing pricing configurations, contract approval workflows, recurring billing, returns, promotions, and tax-related scenarios.
- Understanding of ERP processes related to finance, invoicing, general ledger, and supply chain operations.
- Experience supporting Quote-to-Cash, order management, billing, and accounts receivable validation processes is a plus.
- Familiarity with middleware and integration platforms such as MuleSoft, Dell Boomi, or Informatica is desirable.
- Experience validating ERP integrations and synchronization processes between Salesforce, eCommerce, and Oracle environments is a plus.
- Strong English communication skills to collaborate effectively with U.S.-based teams and stakeholders.
- Ability to work independently, take ownership of quality initiatives, and communicate effectively across technical and business teams.
- Availability to work primarily from the Medellín office location, with hybrid arrangements considered when necessary.
- Minimum Upper Intermediate English (B2) or Proficient (C1).
Tasks and Responsibilities:
- Design, develop, and maintain automated testing solutions covering Salesforce, eCommerce platforms, and Oracle integration points.
- Create and execute API and integration tests to ensure consistent and accurate data flow across connected systems.
- Plan and perform regression, system integration, user acceptance, and end-to-end testing activities aligned with release schedules.
- Work closely with product owners, developers, and business analysts to validate critical business workflows throughout the customer lifecycle.
- Produce and maintain test documentation, including test plans, test cases, and workflow validation materials.
- Monitor defects, facilitate resolution efforts, and conduct root cause investigations to improve product quality.
- Validate payment processing, subscription management, cancellations, returns, promotions, and tax-related commerce scenarios.
- Support Agile delivery processes by participating in sprint planning, execution, and review activities.
- Verify workflows and configurations across Salesforce Sales, Service, and Commerce Cloud environments.
- Validate fulfillment, billing, accounts receivable, and Oracle-related business processes to ensure operational accuracy.
Soft Skills:
- Responsibility
- Proactivity
- Flexibility
- Great communication skills