Salesforce Administrator

Salesforce Administrator (POS-202)

About Us:

As a Senior Salesforce Administrator at Kenility, you’ll join a tight-knit family of creative developers, engineers, and designers who strive to develop and deliver the highest quality products into the market.

Technical Requirements:

Bachelor’s degree in Computer Science, Software Engineering, or a related field.
Over five years of practical experience performing administrative tasks within Salesforce platforms.
Expertise in Salesforce Flow, with the ability to create and manage sophisticated automations and integrations.
Strong grasp of data operations within Salesforce, including external connections, data imports, and query management.
Proven experience in developing and maintaining integrations with third-party tools like Make.com, WordPress, or APIs.
Advanced skills in Excel for managing data uploads, reports, and bulk operations.
Deep understanding of Salesforce configuration standards, including user roles, security protocols, validation rules, and workflow optimization.
Possession of relevant Salesforce certifications such as Administrator, Advanced Administrator, or Platform App Builder is highly valued.
Strong analytical capabilities to troubleshoot issues and propose scalable solutions.
Effective communication skills to engage with both technical teams and business stakeholders.
Well-organized and adaptable, able to balance multiple priorities and deadlines.
Self-motivated and initiative-driven, capable of leading tasks with minimal supervision.
Detail-focused and inquisitive, with a results-oriented mindset and strong sense of accountability.
Ability to align technical capabilities with client needs to deliver practical Salesforce solutions.
Minimum Upper Intermediate English (B2) or Proficient (C1).

Tasks and Responsibilities:

Develop, refine, and manage Salesforce Flows and automation processes to enhance operational efficiency.
Configure and oversee system integrations, data imports, and external connections within the Salesforce ecosystem.
Work closely with architects, developers, and project managers to gather requirements and build tailored Salesforce solutions.
Deploy and evaluate new functionalities while ensuring data consistency and platform stability for multiple clients.
Handle data-related operations including bulk uploads, imports, and data cleansing through tools like Data Loader and Excel.
Investigate and resolve user-reported issues, automation failures, and system performance challenges.
Maintain compliance with best practices related to platform configuration, security, and technical documentation.
Support integration initiatives involving external services such as Make.com or WordPress.
Contribute to the enhancement and standardization of Salesforce processes across different organizations.