About Us:
As a Jira Administrator at Kenility, you’ll join a tight-knit family of creative developers, engineers, and designers who strive to develop and deliver the highest quality products into the market.
Technical Requirements:
- Bachelor’s degree in Computer Science, Software Engineering, or a related field.
- Proven experience administering Atlassian tools, particularly Jira, Confluence, and Jira Product Discovery.
- Strong knowledge of Jira configuration, including workflows, schemes, issue types, screens, and custom fields.
- Hands-on experience creating, maintaining, and optimizing automation rules within Jira.
- Solid understanding of how Jira configuration elements interact and impact overall platform behavior.
- Ability to design scalable, sustainable, and easy-to-maintain configurations aligned with business processes.
- Experience managing Confluence spaces, permissions, and access settings.
- Capability to support structured content organization and guide users in page creation best practices.
- Familiarity with integrations between Confluence and Jira to ensure connected and efficient workflows.
- Experience reviewing Atlassian Marketplace applications, including their business value, security implications, and operational impact.
- Ability to recommend, implement, and oversee app adoption according to business needs and governance standards.
- Strong skills in building dashboards, filters, and reports to improve visibility and support data-driven decisions.
- Ability to translate Jira data into meaningful insights for teams and stakeholders.
- Experience analyzing business processes and converting requirements into effective workflows and system configurations.
- Solid understanding of Agile frameworks such as Scrum and Kanban.
- Agile certifications, such as CSM or similar credentials, are considered a plus.
- Experience creating user guides, training materials, and onboarding resources for different audiences.
- Strong documentation skills, with the ability to produce clear and well-structured materials for end users and stakeholders.
- Ability to lead demos, workshops, and alignment sessions with cross-functional teams.
- Strong communication skills to explain technical solutions in a clear and accessible manner.
- Sound judgment to evaluate configuration requests critically and maintain governance, usability, and long-term platform sustainability.
- Understanding of best practices to prevent over-configuration, reduce maintenance overhead, and preserve data quality.
- Minimum Upper Intermediate English (B2) or Proficient (C1).
Tasks and Responsibilities:
- Oversee the administration, performance, and governance of the Atlassian ecosystem, including Jira, Confluence, and Jira Product Discovery.
- Configure and maintain Jira components such as workflows, schemes, issue types, custom fields, and automation rules.
- Monitor and manage dependencies across Jira configuration elements to ensure consistency and maintainability.
- Administer Confluence spaces, permissions, and content structures to support effective collaboration and knowledge sharing.
- Maintain and enhance integrations between Jira and Confluence to improve team workflows.
- Evaluate Atlassian Marketplace apps by reviewing their functionality, security, and operational impact before adoption.
- Recommend and manage app implementations that add value while aligning with platform standards.
- Build and maintain dashboards, reports, and filters that provide teams and stakeholders with actionable insights.
- Partner with stakeholders to map processes, identify improvement opportunities, and translate business needs into platform solutions.
- Support Agile ways of working by aligning tool configurations with Scrum and Kanban practices.
- Create training materials and documentation to drive onboarding, user adoption, and administrator enablement.
- Facilitate workshops, demos, and stakeholder sessions to ensure alignment and clarity around proposed solutions.
- Review incoming requests critically and ensure that any platform changes support governance, usability, and long-term sustainability.
- Promote best practices that reduce unnecessary complexity, improve user experience, and protect data integrity.
Soft Skills:
- Responsibility
- Proactivity
- Flexibility
- Great communication skills
